Reservation policy
Cancellation and Reservations
Cancellation: Cancellation or rescheduling is possible at no cost up to 8 days prior to arrival. In case of late cancellation and/or no-show, the hotel will charge the full amount of the reservation.
Payment: To guarantee the reservation, the hotel will request payment of 50% of the reservation amount, via bank transfer or payment by entity and reference. The remaining amount must be paid up to 8 days before the day of arrival by the same method. Cancellation and Reservations
Special offers have specific cancellation policies, so they should be consulted individually.
Vouchers: They cannot be combined with other vouchers or promotions. Stays must be used by the expiration date mentioned on the voucher.
All prices mentioned include VAT at the legal rate in force.
Children and extra beds
Children up to 4 years old: free stay in a cot
Children up to 6 years old: free extra bed
Children from 7 to 11 years old: €20 / extra bed
From 12 years old: €40 / extra bed
Other
Check-in time: 4:00 p.m. to 10:00 p.m.
Check-out time: until 11:30 a.m.
Pets allowed. Please see [ADMISSION conditions].
Non-smoking hotel (except in designated areas)
Hotel Pet Fiendly
Pets are permitted and welcome. Please refer to our Pet Friendly policy.
Non-smoking hotel
Smoking is not permitted on the hotel premises (except in designated areas).